FAQ's
What do I need to bring?
- Vet issued vaccine paperwork
- Food, see next column over for instructions
- Medicines in original prescription containers
- Written instructions for med administration
- Written instructions for any special food prep
- Dogs leash for entry & exits of premise
- Quick release collar. No halters, buckles, prongs or chokes upon check-in
- Emergency Red Cross contact name & number
- Destination numbers
- Crate if applicable to reservation
- Your dog(s) and nothing more please
What is your check-in process?
- While in your presence we will give each animal a physical exam, from nose to tail, as we check for fleas/parasites.We have the right of refusal or flea treatment fee of $25. No admittance with any other parasites. Dogs should be UTD on deworming.
- Verification of your written instructions
- Verification of emergency numbers
- Verification of feeding schedule
- Pet MUST be dropped off by adult pet owner unless prior arrangements have been made
- Prepaid if release provided to anyone other than owner. Release for pickup by other than owner MUST be made at check-in. We will require your authorized adult to sign acknowledgement of animals health condition before release.
When can I check-in or checkout?
Do you handle dogs separately? YES! We understand that not all dogs are candidates for group play. Separate management is provided with suite bookings for everyones safety.
Do you take aggressive dogs? NO! You sign a contract stating your dog has not bitten a person or another dog. I can offer you and your dog training though.
Do you test dogs for group play? YES! Everyday, all day, throughout the supervised playtime.
Have you ever had a vet visit for a clients dog due to rough play? NEVER! We have been blessed with wonderful clients and knowledgable staff in preventing encounters. Dogs just really want to have FUN!
Will you take a shy or fearful dog? Let's talk. We have had many dogs overcome this. I also offer training.
How will I know if you will take my dog(s)? Call for a tour and bring your dog(s) along with their vaccination records.